Terms of Service

Terms of Service

Last Updated: June 19, 2026

Welcome to Avsten Construction. These Terms of Service (“Terms”) govern your access to and use of the website located at https://avstenconstruction.com/, any related webpages, forms, communications, and services offered by Avsten Construction, LLC (“Avsten Construction,” “Company,” “we,” “us,” or “our”).

By using our website, submitting a form, requesting information, scheduling an appointment, requesting an estimate, communicating with us, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.


1. Company Information

Avsten Construction, LLC
4097 Tonya Trail
Hamilton, OH 45011
United States

Website: https://avstenconstruction.com/
Business Phone: +1 513-266-8289
SMS Number: +1 513-848-6749
Email: info@avstenconstruction.com


2. Services Provided

Avsten Construction provides roofing contractor services and related construction services, including but not limited to:

  • Roof inspections
  • Roof repair
  • Roof replacement
  • Storm damage restoration
  • Water extraction
  • Commercial roofing
  • Solar shingle services
  • Project consultations
  • Estimates
  • Scheduling and customer support

The scope, timing, and availability of services may vary based on property conditions, weather, location, material availability, permitting, insurance matters, and other project-specific factors.


3. Website Use

You agree to use our website and services only for lawful purposes. You may not use our website to:

  • Submit false, misleading, or fraudulent information
  • Interfere with the operation or security of the website
  • Attempt unauthorized access to systems or data
  • Use the website in violation of applicable law
  • Transmit spam, malicious code, or abusive communications

We reserve the right to restrict or terminate access to our website or services if these Terms are violated.


4. Estimates, Quotes, and Project Information

Any estimate, quote, timeline, project recommendation, or service discussion is based on the information available at the time it is provided. Estimates and timelines may change due to hidden conditions, changes in scope, material pricing, insurance requirements, permitting, or customer-requested revisions.

A separate written agreement, proposal, invoice, or work order may govern specific projects. If a separate written agreement applies, that agreement will control in the event of any conflict with these Terms.


5. Customer Responsibilities

You agree to provide accurate and complete information regarding your contact details, property, project needs, and requested services.

You are also responsible for:

  • Providing reasonable access to the property and work areas
  • Disclosing known conditions or hazards
  • Ensuring decision-makers are available when needed
  • Providing accurate scheduling and contact information

Failure to provide complete or accurate information may delay service or affect scheduling and pricing.


6. Scheduling and Project Timelines

Appointment times, inspection windows, start dates, and completion timelines are estimates unless otherwise confirmed in writing. Scheduling may be affected by weather, labor availability, material availability, safety issues, permitting, supplier delays, or other factors beyond our reasonable control.

Avsten Construction is not liable for delays caused by events outside its control.


7. Payments, Deposits, and Invoices

Payment terms, deposits, progress payments, financing, and final payment obligations may be stated in a separate written agreement, proposal, or invoice.

You agree to pay all approved charges for services rendered, materials ordered, and work authorized. Late payments may result in delays, collections activity, or other remedies allowed by law or contract.


8. Cancellations and Change Requests

If you need to cancel, reschedule, or modify a service or project, you must contact Avsten Construction directly. Cancellation terms may vary depending on whether labor has been scheduled, materials have been ordered, or work has begun.

Scope changes may require updated pricing, revised timelines, and a written change order.


9. Warranties and Disclaimers

Any workmanship warranty, manufacturer warranty, or project-specific warranty will be governed by the applicable written agreement or manufacturer documentation.

Except as expressly stated in writing, Avsten Construction does not guarantee:

  • Insurance approval
  • Coverage determinations
  • That all conditions will be identified before work begins
  • That future damage or unrelated property issues will not occur

Our website and general informational content are provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law.


10. Insurance Claims and Third-Party Decisions

Avsten Construction may assist by providing information, photos, measurements, or documents related to an insurance claim. However, we do not control insurance coverage decisions, claim outcomes, deductibles, payment timing, depreciation, or claim approvals.

You remain responsible for understanding and managing your insurance obligations unless otherwise agreed in writing.


11. Intellectual Property

All website content, including text, images, graphics, logos, layouts, and service descriptions, is owned by or licensed to Avsten Construction and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any website content without prior written permission.


12. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

Privacy Policy:
https://avstenconstruction.com/privacy-policy/

By using our website or submitting your information, you acknowledge that you have reviewed our Privacy Policy.


13. SMS Terms and Conditions

By submitting your mobile phone number through one of our website forms and checking the consent box, you agree to receive text messages from Avsten Construction at the phone number you provided.

SMS Program Description and Use Cases

Avsten Construction’s SMS program is used to send marketing and service-related text messages. These messages may include, but are not limited to:

  • Responses to inquiries
  • Estimate follow-ups
  • Appointment confirmations
  • Scheduling updates
  • Project updates
  • Service reminders
  • Customer support communications
  • Promotional messages
  • Special offers
  • Other roofing and construction-related business communications

Message Frequency

Message frequency will vary depending on your interaction with us, but you can expect approximately 1 message per week, or up to 3–4 messages per month.

Message and Data Rates

Message and data rates may apply based on your wireless carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by texting STOP to +1 513-848-6749.

After you text STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

Help and Support

For assistance, you may:

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Consent Requirements

By opting in to receive SMS messages, you confirm that:

  • You are the authorized user of the mobile number provided
  • You consent to receive marketing and service-related text messages from Avsten Construction
  • Your consent is not a condition of purchase

Age Restriction

You must be 18 years of age or older to opt in to receive SMS communications from Avsten Construction.

SMS Privacy Commitment

Avsten Construction does not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent are used only to provide requested communications and are not shared except as necessary to deliver messaging services or as required by law.

Related Policies

For more information, please review our Privacy Policy:


14. Electronic Communications

When you submit a form, request an estimate, call us, email us, or text us, you consent to receive communications from Avsten Construction by phone, email, and text message, subject to your preferences and applicable law.

You agree that all information you provide is accurate and that you are authorized to provide the contact information submitted.


15. Limitation of Liability

To the fullest extent permitted by law, Avsten Construction will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, communications, scheduling, estimates, or services.

Nothing in these Terms limits liability that cannot legally be limited.


16. Indemnification

You agree to indemnify and hold harmless Avsten Construction, LLC and its owners, employees, contractors, affiliates, and representatives from any claims, losses, liabilities, damages, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your submission of false or inaccurate information
  • Your violation of any law or third-party rights

17. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

Any dispute arising out of these Terms, the website, or our services shall be resolved in a court of competent jurisdiction located in Ohio, unless otherwise stated in a separate written agreement.


18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the website or services after updates are posted constitutes acceptance of the revised Terms.


19. Contact Information

If you have questions about these Terms, please contact us:

Avsten Construction, LLC
4097 Tonya Trail
Hamilton, OH 45011
United States

Phone: +1 513-266-8289
SMS: +1 513-848-6749
Email: info@avstenconstruction.com
Website: https://avstenconstruction.com/